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Multinational Pharmaceutical

UI/UX Design

I designed an interactive training prototype as part of a Design Thinking training program for a global pharmaceutical client. The goal was to embed a human-centered mindset across the entire organization—spanning manufacturing, enabling functions, and various commercial business units. The client sought to build internal capabilities that would enable teams at all levels to better understand and address user needs, foster cross-functional collaboration, and drive more innovative, user-focused solutions. The prototype served as both a foundational learning tool and a scalable model for rolling out Design Thinking principles across diverse departments.

Challenges Identified

• Lack of consistent understanding of human-centered design across departments

• Need for scalable training adaptable to different functions

Approach

• Designed an interactive, role-relevant training prototype

• Used real-world scenarios tailored to various departments