Healthcare Leaders Organisation
UI/UX Design
I played a key role in designing a data-driven dashboard aimed at empowering healthcare leaders to drive sustainability within their hospital operations. The platform begins with users completing a structured survey, which feeds directly into a tailored set of sustainability KPIs. While the system automatically highlights the most critical KPIs based on the user's responses, it also offers flexibility—allowing users to manually adjust their focus areas to align with their unique institutional goals.
The dashboard organizes insights into three core sustainability categories:
Energy & Material Usage
Supply Chain & Vendor Relationships
ESG Initiative Management
Once the assessment is complete, users are shown their current standing in each area along with suggested targets for improvement. The dashboard provides progress-tracking capabilities throughout the year, enabling users to monitor how they're evolving toward their goals.
To foster shared learning, the platform also includes a community feature where users can view anonymized benchmarks and connect with peers who are excelling in specific areas. This encourages cross-institutional collaboration and knowledge sharing, making sustainability efforts both measurable and community-driven.
Challenges Identified
Users often lack clarity on which KPIs to prioritize or how to act on them.
Limited engagement and data-sharing between institutions made benchmarking and collaboration difficult.
Visualizing progress in a way that’s both motivational and actionable was a key design hurdle.
Approach
Introduced an editable KPI focus area, enabling personalization based on institutional goals.
Designed a clean, role-based dashboard with intuitive visual feedback for progress tracking.
Implemented benchmarking with top performers in their area and hospital size.
Ensured flexibility and modularity in the design for scalability across different hospital systems and regions.
Outcome
Delivered an interactive, goal-oriented dashboard that helps users understand where they stand and where to focus.
Improved decision-making through visual clarity, data prioritization, and actionable next steps.
Enabled better institutional collaboration through the community benchmarking feature.
Increased user engagement and clarity, driving real-world improvements in sustainability performance.
Positioned the product as a scalable tool to support ESG and operational goals across healthcare systems.